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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scottie Treadwell

November 13, 2023

5  out of  5 rating by Scottie Treadwell
"I have been a State Farm customer for many years now. I've always had great service and nothing to complain about. I don't usually post reviews but I feel it would be unjust if I didn't. Brad Trawick has been the State Farm agent I have been doing business with lately. My wife has had a bad luck streak with totaling cars here lately and Brad Trawick has helped us through both of them. Every time I call the local office Brad Trawick is the one that picks up. I think to myself ... "I'm glad he picked up because he knows me and my situation and is always a pleasure to talk to." Brad Trawick has been there from start to finish with every question or issue I have. I have emailed him quite a few times and he is always very quick to respond and resolve my issue or just answer my questions. I've had good reps in the past but none that I remember. Brad Trawick is one that you will remember. He is one of the best!"
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Tammy Thomas

April 28, 2023

5  out of  5 rating by Tammy Thomas
"Josh has help me out with my insurance and he has done a great job on explaining everything in detail!His customer service skills are excellent they need more people like him to assist in making great choices for the customers I can’t express how he help me from another agent making mistakes on my policy!He took the time to listen to me and got my policy right!I appreciate Josh and the customer service he provides!"
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b l

April 28, 2023

1  out of  5 rating by b l
"Horrible customer service and follow through. Over the past few years, I've moved a few times and it has been a nightmare getting my address corrected. The address was once changed to a city I've never even lived in. I had a homeowners claim last year and called about coverage. He had no clue what the policy covered and referred me to corporate. Apparently, he doesn't understand the policies he sells or just didn't want to deal with questions. I'm now communicating directly with corporate to cancel policies. Update/clarification: I have no issues with State Farm itself. Had a great experience with the previous agent, but the service received by this office made me move all of my policies to another company."
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Semai Berry

March 31, 2023

5  out of  5 rating by Semai Berry
"Shannon Hobbs Office Manager work with me getting insurance on my car. I was looking for a great price and I found it at STATE FARM the place to go. There customer service is great and they work with you on saving. Kevin Buffington Insurance Agency Inc. give them a call today."
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James Stewart

March 29, 2023

5  out of  5 rating by James Stewart
"I give a 5-star rating I was with Kevin buffington and left about two or three years ago thinking I can find cheaper insurance but Brad got in touch with me and talked me into coming back he worked with me and got me better less expensive policy I'm enjoy working with him he's young and probably needs more experience but he did a great job working with me and I'm sure the experience will come in time with Kevin's guidance I think he will be ( if not already ) a great asset to Kevin's business"
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Brad Trawick

March 28, 2023

5  out of  5 rating by Brad Trawick
"A+ Staff and A+ Customer Service"
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DapperZapper DapperDan

July 1, 2022

5  out of  5 rating by DapperZapper DapperDan
"Been with Kevin Buffington many years with investment properties . Had one claim against policy and he resolved it fast and fair. If you’re looking for insurance, I recommend giving Kevin a call."
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jimmie murray

June 2, 2021

5  out of  5 rating by jimmie murray
"We have been part of Mr. Kevin Statefarm for about 10 years now. During that time, we have had the BEST SERVICE PERIOD. Maryclair has helped us with everything each time we call and Mr. Kevin always provides the best information. Also, he is very supportive when any situation occurs and will have your back. So thank you from the Murray family."
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Michael Dinie

May 28, 2021

5  out of  5 rating by Michael Dinie
"Zeth was an amazing guy! Super understanding and easy to talk to. My insurance isn’t going anywhere as long as I can talk with him!"
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Brooke Peak

April 23, 2021

5  out of  5 rating by Brooke Peak
"I have known Kevin Buffington & his family for many years. I have a lot of respect for him as a business leader in our community & for his commitment to giving back to his community. We have a non-profit called BWP Cares that was formed at the beginning of the pandemic to provide/deliver meals to healthcare heroes on the front lines of COVID-19. Kevin Buffington donated multiple times to our non-profit on behalf of his business, State Farm, & his involvement did not end there. BWP Cares partnered with Children's Miracle Network & the entire Buffington family to support our local chapter over the holidays. Kevin leads by example & I am proud to call him my friend."
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Colleen Rustin

April 23, 2021

5  out of  5 rating by Colleen Rustin
"Very pleased with Kevin and I highly recommend him! He worked hard to get us a great quote and the best price possible. He is very honest and took time to really understand our family’s needs. Provides excellent service!"
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aaron Dennis

April 22, 2021

5  out of  5 rating by aaron Dennis
"Great agency. Zeth White helped me out. Ask for him!"
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Hannah White

April 22, 2021

5  out of  5 rating by Hannah White
"Great place to do business with! Employees are fantastic!"
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Camille Pope

April 22, 2021

5  out of  5 rating by Camille Pope
"Great people!! Honest and hardworking"
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Sara Ballew

April 22, 2021

5  out of  5 rating by Sara Ballew
"Outstanding customer service!"
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Alison Cox

April 22, 2021

5  out of  5 rating by Alison Cox
"Great group of people!"
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Ed Reifenberg

April 22, 2021

5  out of  5 rating by Ed Reifenberg
"The office personnel are very engaging, knowledgeable and prompt to answer questions - would highly recommend this State Farm office"
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Allie Boykin

April 22, 2021

5  out of  5 rating by Allie Boykin
"Kevin and his staff are all so helpful and knowledgeable about what they are doing! I highly recommend choosing Kevin as your agent. He is a very nice guy and takes time with each customer to make sure everyone is happy and pleased."
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Lia Holland

December 15, 2020

5  out of  5 rating by Lia Holland
"I love state farm with kevin buffington and company. I've been with for 6 years and don't plan on ever leaving."
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LaShonda Sampson

October 18, 2020

5  out of  5 rating by LaShonda Sampson
"They are great.... And they work with you..."
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Mark Barwick

August 28, 2020

5  out of  5 rating by Mark Barwick
"Very nice people..they work hard to acheav the lowest rates possible quickly .. I'm a very satisfied customer"
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Reginald Davis

August 19, 2020

1  out of  5 rating by Reginald Davis
"Never been there."
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latoya arrington

June 8, 2020

5  out of  5 rating by latoya arrington
"Great service"
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FJB OUTDOORS

May 19, 2020

5  out of  5 rating by FJB OUTDOORS
"Kevin is the first class in the insurance business. Great guy and always handles my issues promptly."
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Alisa Manibusan

May 7, 2020

5  out of  5 rating by Alisa Manibusan
"My Family and I were long Term with Allstate then we called Kevin B Office and our Ins went down significantly. Anytime that we have called and spoke with Kevin, he always takes his time with us to answer all of our questions and he works very hard to get us the best rates he possibly can. He has really been a pleasure to work with for my family and hes been a blessing! Thank you Kevin for all your hard work!"